• Guidelines for Opening

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  • Santa Clara County Moves to Orange Tier
    Santa Clara has announced that it has moved to the state's Orange Tier, and will follow the State's guidelines. The following changes are effective Wednesday, March 24:
    • All activities authorized under the State’s Orange Tier, including indoor dining, can resume in accordance with State capacity limits and safety protocols, including:
      • Indoor dining at maximum 50% capacity or 200 people, whichever is fewer
      • Retail stores indoors with modifications
      • Gyms and fitness centers indoors at maximum 25% capacity, with indoor pools open
      • Movie theaters at maximum 50% capacity or 200 people, whichever is fewer
      • Family entertainment centers indoors at maximum 50% capacity with modifications risk of proximity
      • Zoos, museums, and aquariums at 50% maximum indoor capacity.

    While this is good news, we still urge everyone to remain vigilant and keep us from returning to more restrictive health orders. Please remember to stay masked, socially distance, and get vaccinated when you are eligbile!

    For more information on what the State allows in the Orange Tier, please visit covid19.ca.gov.


  • To Operate Outdoors in Mountain View

    You need to follow the State and County guidelines detailed above, as well as specific City guidelines as follows:

    Castro StrEATs

    At a minimum, participating businesses must remove chairs to prevent people from dining outdoor. For the businesses using the loaned picnic tables, Streets crew will remove the picnic tables next week and bring them back when the order is lifted. The street will also remain closed. More details on Castro StrEATS can be found here.

    Outdoor Mountain View!

    At a minimum, participating businesses must remove chairs to prevent people from dining outdoor. However, to ensure customers have accessible and available parking for takeout and delivery, you may want to remove outdoor dining equipment from the parking space(s) All other guidelines for Outdoor Operations remain in place and can be found here.

  • What All Businesses Must Do to Operate

    • Submit new Social Distancing Protocol form to the County: Under the October 5 County Health Order, all businesses must submit a NEW Social Distancing Protocol form, whether you are already open and have previously submitted one, or are opening for the first time. This requirement is being rigorously enforced as of October 14. Please follow the link and read the instructions, then scroll to the bottom of the page to access the form.
    • Social Distancing: All businesses must require employees and customers to wear face coverings according to new face covering protocols, maintain at least 6 feet from others at all times, and provide hand washing/sanitizing supplies to customers and staff.
    • Industry-Specific Directives: Businesses must follow any industry-specific directives from the Health Officer, and any industry-specific guidance from the State. See below for current list.
    • Capacity limits: Businesses can have no more than one worker per 250 gross square feet and no more than one customer per 150 square feet of space open to the public in the facility at one time.
    • Reporting COVID-19 Cases to Public Health: Businesses must alert the Public Health Department if workers test positive for COVID-19, and ensure workers alert their employers if they were at work while infectious.
    • Telework: All workers who can do their jobs from home are required to work remotely.


  • Social Distancing Protocol Form - New Form Required as of October 14

    The Social Distancing Protocol associated with the new Order contains updated requirements.  Prior protocols will no longer be valid as of October 14th.  Businesses that are already operating under the existing Health Order must complete and submit the new Social Distancing Protocol to remain in operation.  Those businesses that are newly allowed to reopen under the Risk Reduction Order must complete the new Social Distancing Protocol prior to reopening.

    Submitting the Social Distancing Protocol - REQUIRED

    • All businesses must complete and submit a Social Distancing Protocol through the County's online portalThis is required even if you completed a Social Distancing Protocol prior to October 14.
    • When you complete the Protocol, you will have access to signs and posters, including "COVID-19 Prepared"
    • You will need to post signs to keep workers and customers informed of social distancing, face covering, and hygiene requirements.

    The Protocol form calls for you to do the following:

    • Train workers on how to be safe at work.
    • Direct sick workers to stay home, and screen all workers for symptoms.
    • Perform and report results of contact tracing.
    • Adhere to new capacity requirements, and maintain social distancing.
    • Make soap and water or hand sanitizer available for cleaning hands.
    • Thoroughly and regularly clean facilities.


  • For More Information

    Blueprint for a Safer Economy

    The County's Public Health Order Information Page

    The County's Business Landing Page for businesses to find resources related to requirements for operation, workforce resources, safety guidance for workers, and other resources